Ciety Boutique is a United States based business. We use USPS First-Class Mail to ship all of our orders. Please allow 2-3 business days for your order to be processed and shipped. Delivery time is an additional 2-3 business days. We currently do not offer returns or exchanges. All of our products are in perfect condition and are packaged the same way in padded envelopes. If you are missing an item, have the wrong item, or your product is broken, please contact us at cietyboutique@gmail.com as soon as possible with pictures and proof of purchase.
